Jihi uses broad spectrum CBD (Reverie Evening Supplement, Petal Milk Face Serum) and CBD isolate (Merrimint Body Balm) that is rigorously tested for potency and purity. We utilize the highest standards of farming and manufacturing at all stages in our supply chain, ensuring a consistent, clean and effective product - every time.
Absolutely not. Our products are developed with locally grown hemp and are tested to ensure they are free of noticeable amounts of THC. Our products will not create a psychoactive effect (they won't get you high - at any quantity!)
Yes, our products have been consciously crafted without cruelty to animals or animal-derived ingredients.
Because of the clean ingredients in the Petal Milk Serum, separation is natural. If it doesn't look milky then the oil has separated itself. This is fine, just shake, shake, shake it up!
If the Merrimint balm melts, cools, melts again (etc) it can start to take on a gritty texture. This is because of the natural melting point of the clean ingredients inside. If you have just purchased a Merrimint and it feels "gritty," please reach out to us at firstname.lastname@example.org and we will replace your jar. To prevent grittiness from developing, store in a cool dark place.
Although we believe CBD to be a safe ingredient, the FDA has not given its stamp of approval (yet). As such, we are required to inform you that this product's safety has not been determined by the federal government.
Our products are best if used within 6-12 months. To keep them fresh, store in a cool place outside of direct sunlight.
Yes, you can can recycle your shipping packaging as well as the containers and their cartons. The specialty myron glass used for our products is specially designed to block UV light - consider reusing a container or two. For more information on recycling your Jihi products, visit our recycling page.
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club and Apple Pay.
Yes, you will be charged sales tax based on the destination of your order. This will be calculated at checkout.
We'll send you an email to let you know when your order was received, processed, and shipped. We'll also provide you a tracking number.
This depends on the shipping option you select. Standard ground shipping will take between 2-5 days, but there are expedited options for quicker delivery. Orders placed before noon will be fulfilled that same day, others could take up to 24 hours.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email email@example.com and we’ll take you through the process.
Our standard shipping flat rate is $7.95 and expedited shipping is $15.00. Orders over $100 ship free.
We all know how frustrating an experience it can be to receive damaged goods or receive no goods at all. If you have any issues please get in touch with us at firstname.lastname@example.org and we'll sort it our right away.
Unfortunately we cannot accept international orders at this time.
We are unable to process orders that ship to states where CBD is illegal, including Idaho, Iowa, North Dakota or Nebraska.
Returns and Cancellations
We want to be able to deliver your products quickly, so we move quickly. Once an order has been processed it can't be cancelled or changed.
We want you to be 100% satisfied with your order. If for any reason you are not, your product can be returned within 30 days for a full refund. To set up a return, email us at email@example.com.
Emails and Promotions
No, you can only use one promo code at a time.
Unfortunately everything has an end. Discard that code and sign up for our newsletter to be the first to learn about new promotions.
Yes, we have an amazing brand ambassador program where Jihi customers can earn great discounts and commissions plus behind-the-scenes access and perks. Click here to learn more and apply to be a brand ambassador.
Feel free to reach out to firstname.lastname@example.org with any other questions, comments, concerns, or just to say hello 👋