Jihi uses broad spectrum CBD (Reverie Evening Supplement, Petal Milk Face Serum) and CBD isolate (Merrimint Body Balm) that is rigorously tested for potency and purity. We utilize the highest standards of farming and manufacturing at all stages in our supply chain, ensuring a consistent, clean and effective product - every time.
Although we believe CBD to be a safe ingredient, the FDA has not given its stamp of approval (yet). As such, we are required to inform you that this product's safety has not been determined by the federal government.
Yes, our products have been consciously crafted without cruelty to animals or animal-derived ingredients.
Our products are best if used within 6-12 months. To keep them fresh, store in a cool place outside of direct sunlight.
Yes, you can can recycle your shipping packaging as well as the containers and their cartons. The specialty myron glass used for our products is specially designed to block UV light - consider reusing a container or two. For more information on recycling your Jihi products, visit our recycling page.
Orders
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club and Apple Pay.
Yes, you will be charged sales tax based on the destination of your order. This will be calculated at checkout.
We'll send you an email to let you know when your order was received, processed, and shipped. We'll also provide you a tracking number.
This depends on the shipping option you select. Standard ground shipping will take between 2-5 days, but there are expedited options for quicker delivery. Orders placed before noon will be fulfilled that same day, others could take up to 24 hours.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email returns@jihi.com and we’ll take you through the process.
Our standard shipping flat rate is $7.95 and expedited shipping is $15.00. Orders over $100 ship free.
We all know how frustrating an experience it can be to receive damaged goods or receive no goods at all. If you have any issues please get in touch with us at sayhi@jihi.com and we'll sort it our right away.
Unfortunately we cannot accept international orders at this time.
We are unable to process orders that ship to states where CBD is illegal, including Idaho, Iowa, North Dakota or Nebraska.
Returns and Cancellations
We want to be able to deliver your products quickly, so we move quickly. Once an order has been processed it can't be cancelled or changed.
We want you to be 100% satisfied with your order. If for any reason you are not, your product can be returned within 30 days for a full refund. To set up a return, email us at returns@jihi.com.
Emails and Promotions
No, you can only use one promo code at a time.
Unfortunately everything has an end. Discard that code and sign up for our newsletter to be the first to learn about new promotions.
Yes, we have an amazing brand ambassador program where Jihi customers can earn great discounts and commissions plus behind-the-scenes access and perks. Click here to learn more and apply to be a brand ambassador.
Other
Feel free to reach out to sayhi@jihi.com with any other questions, comments, concerns, or just to say hello 👋
